Rapidprinttee

Policy

Last updated: 08/30/2026

1–2.5 days

Production time

8PM VN

Daily tracking update

>90% in 2–4 days

Shows in transit

Production Time

  • Standard: 1–2.5 business days (average 1 day)
  • Rush: 1–1.5 business days (average 1 day)

Tracking Time

Tracking numbers are updated at 8PM VN time daily. Immediate update supported upon request.

>90% of orders will show 'in transit' within 2–4 business days from order date (excluding weekends/holidays)

Label Notes

  • Supports both 'Ship By Seller' and 'Ship By Label'
  • Supports non-USPS labels like FedEx, UPS. Rapid not liable for delivery issues on external labels.

Products

  • Full sizes/colors, common product types supported
  • Supports importing individual/custom blanks, with estimated delivery time

Cut-off Time (VN)

No official cut-off (recommended before 8PM VN time)

Return/Refund Policy

  1. 1.Orders in 'Processing' state can be canceled within 5 minutes on system or via support
  2. 2.Orders in 'Fulfilled' (Shipped) state cannot be canceled
  3. 3.Orders stuck in 'Preshipment' >7 business days: 100% refund or reship (Rapid Label only)
  4. 4.Orders in transit with no update >7 business days: 100% refund or reship (Rapid Label only)
  5. 5.Delivered but not received: Resend once (Rapid Label only)
  6. 6.Delivered but not received (seller label): No refund/resend. Contact carrier for GPS proof.
  7. 7.Delivered to wrong address: 100% refund/resend (Rapid Label within 15 days), 50% support (seller label, no shipping fee)
  8. 8.Printing error: 100% refund/reship with valid proof
  9. 9.Missing item: Resend or partial refund with evidence (within 7 days of delivery)
  10. 10.Incorrect address or return to sender: No support
  11. 11.Lost package by carrier: Refund/resend (Rapid Label only)
  12. 12.Product quality issue: Refund/resend with photo proof (within 7 days of delivery)